Frequently Asked Questions
How are subscriptions billed?
Plans on LookWell AI are billed automatically via Stripe in your selected currency. Invoices are emailed immediately.
Can I upgrade or cancel anytime?
Yes. You can switch tiers or cancel prior to your renewal date with zero cancellation fees.
What is your refund policy?
We provide a 14-day refund window for initial subscriptions or duplicate charges. See our Refund Policy page for details.
How do I reach technical support?
Email support@lookwellai.com or submit a ticket through our Contact page.