Refund & Cancellation Policy
Effective Date: January 1, 2026 · LookWell Digital LLC
1. 14-Day Satisfaction Guarantee
LookWell AI offers a full refund within 14 calendar days of initial purchase if our platform fails to meet documented service specifications or if an accidental duplicate charge occurred.
2. Subscription Cancellation
You may cancel recurring plans at any time prior to the next billing renewal date. Access continues through the remainder of the current paid billing period.
3. How to Request a Refund
Email support@lookwellai.com with your order reference number. Approved refunds are returned to your original payment method within 5 to 10 business days.